Privacy Policy

Last updated: 15 August 2026

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Start Simple Press (“we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit our website, purchase our digital products, create an account, contact us or otherwise interact with our services.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

1. Who We Are

The organisation responsible for your personal data is:

Start Simple Press
Email: startsimplepress@gmail.com
Website: www.startsimplepress.com

For the purposes of UK data protection law, we are generally the data controller of the personal information we collect through our website.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. What Personal Information We Collect

Depending on how you use our website, we may collect the following information:

Information you provide to us

This may include:

  • your name;

  • email address;

  • billing information;

  • order and transaction details;

  • information relating to products you purchase;

  • information you provide when contacting us;

  • information submitted through contact forms;

  • information you provide when subscribing to our newsletter or marketing communications; and

  • any other information you voluntarily provide to us.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • approximate location derived from your IP address;

  • website pages visited;

  • dates and times of visits;

  • referring website; and

  • information about how you interact with our website.

The information collected will depend on the technologies and services used on our website.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Processing orders

We use your information to:

  • process and fulfil your purchases;

  • provide access to digital products you have purchased;

  • send order confirmations and receipts;

  • provide download or access information;

  • manage customer accounts, where applicable; and

  • provide customer support.

Operating and improving our website

We may use information to:

  • operate and maintain our website;

  • improve the functionality and user experience of our website;

  • identify and resolve technical problems;

  • protect our website against fraud, abuse and security threats; and

  • understand how visitors use our website.

Communication

We may use your contact details to respond to enquiries, requests or customer-service communications.

Marketing

Where permitted by law, we may send you information about new products, resources, offers or other updates that may be relevant to you.

Where marketing communications require consent, we will ask for your consent before sending them.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

4. Our Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis for processing personal data.

Depending on the circumstances, we may rely on the following lawful bases:

Contract

We may process your personal information where it is necessary to fulfil a contract with you, for example to process an order and provide access to a digital product you have purchased.

Legal obligation

We may process certain information where this is necessary for us to comply with a legal or regulatory obligation, such as accounting, tax, financial or record-keeping requirements.

Legitimate interests

We may process personal information where this is necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.

Examples may include maintaining website security, preventing fraud, managing our business and improving our services.

Consent

Where required by law, we will ask for your consent before processing your personal information for a particular purpose.

You may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

Depending on the payment method you use, your payment may be processed by [PAYMENT PROVIDER – e.g. Stripe / PayPal / Shopify Payments].

We generally do not have access to your full payment card number or security code.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy information of the payment provider used for your transaction.

6. Sharing Your Personal Information

We do not sell your personal information.

We may share personal information with trusted third parties where this is necessary to operate our website and provide our services.

These may include:

  • payment processors;

  • website hosting providers;

  • e-commerce or digital-product platforms;

  • email and communication service providers;

  • cloud storage providers;

  • website analytics providers;

  • accounting or professional service providers;

  • IT and security providers; and

  • legal, regulatory or law-enforcement authorities where required or permitted by law.

Third-party service providers are expected to process personal information only as necessary for the services they provide and to apply appropriate security measures.

7. International Data Transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.

This may include relying on a UK adequacy regulation, appropriate safeguards such as the International Data Transfer Agreement or UK Addendum, or another lawful transfer mechanism where applicable.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we keep information depends on the type of information and why we need it.

For example:

  • order and transaction records may be retained for accounting, tax and legal purposes;

  • customer-service communications may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records;

  • account information may be retained while your account remains active, where accounts are offered; and

  • marketing information may be retained until you unsubscribe or otherwise withdraw your consent, where consent is the lawful basis.

We may retain certain information for longer where we have a legal obligation or legitimate business need to do so.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, improve functionality, analyse website usage and, where applicable, support marketing activities.

Some cookies may be strictly necessary for the operation of the website, such as cookies required for security, shopping baskets or checkout functionality.

Other cookies, including certain analytics, advertising or tracking technologies, may require your consent.

Where consent is required, we will ask for it before placing or using the relevant non-essential cookies or technologies.

You can manage your cookie preferences through our cookie settings or through your browser settings.

We will provide clear information about the cookies and similar technologies used on our website and their purposes.

UK rules concerning cookies and similar technologies are governed in part by the Privacy and Electronic Communications Regulations (PECR). The ICO states that non-essential cookies generally require valid consent, while strictly necessary technologies may fall within an exemption.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • request access to your personal information;

  • ask us to correct inaccurate or incomplete information;

  • request the deletion of your personal information in certain circumstances;

  • request restriction of processing in certain circumstances;

  • object to certain processing;

  • request the transfer of certain personal information to another organisation (data portability); and

  • withdraw consent where we rely on consent as our lawful basis.

You may also have the right to object to direct marketing.

These rights are not absolute and may be subject to legal conditions or exemptions.

11. How to Exercise Your Rights

If you wish to exercise any of your data protection rights, please contact us:

Email: startsimplepress@gmail.com

Please provide enough information to allow us to identify you and understand your request.

We may need to verify your identity before providing access to personal information or making certain changes.

We will normally respond to a valid request within the period required by applicable data protection law.

12. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access;

  • accidental loss;

  • destruction;

  • misuse;

  • alteration; and

  • unauthorised disclosure.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

13. Children's Privacy

Our website and digital resources may be suitable for educational use by children and young people. However, our online shop is intended to be used and purchases made by adults or individuals who have the legal capacity to enter into a purchase contract.

We do not knowingly collect personal information directly from children for marketing purposes.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review the situation and, where appropriate, delete the information.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reading the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • our business;

  • our website;

  • the services we use;

  • the way we process personal information; or

  • applicable data protection legislation or regulatory guidance.

The latest version will always be published on this page.

Last updated: 15 August 2026.

16. Complaints

If you have concerns about how we have handled your personal information, please contact us first using the details provided above.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Information about making a complaint can be found on the ICO's website.

We encourage you to contact us first so that we have an opportunity to address your concerns.

17. Contact

For any questions regarding this Privacy Policy or the way we handle personal information, please contact:


Email: StartSimplePress@gmail.com.